ICT Managers

ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

  • The Job
  • The Facts
  • Related Courses

What the job involves

  • Analysing information needs and specifying technology to meet those needs
  • Formulating and directing information and communication technology (ICT) strategies, policies and plans
  • Directing the selection and installation of ICT resources and the provision of user training
  • Directing ICT operations and setting priorities between system developments, maintenance and operations
  • Overseeing the security of ICT systems

Key values of workers in ICT Managers

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

  • Relationships

    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in ICT Managers

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Writing

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Coordination

    Adjusting actions in relation to others' actions.

  • Time Management

    Managing one's own time and the time of others.